Privacy Policy

1. Information We Collect: We may collect the following types of information:

• Contact Us and Referral Forms:  When you submit a form through our “Contact Us” or referral sections, we collect the personal information you provide, such as your name, email address, and phone number. This information is used to respond to inquiries or process referral requests effectively.
• Comments: If you leave a comment on our site, we collect the data provided in the comments form. Additionally, to help detect and prevent spam, we collect your IP address and browser user agent string. This information is solely used to maintain the integrity of our site and ensure a secure browsing experience for all users.
• Usage Data:  We gather information on how visitors interact with our Website. This includes data on the pages you visit, the time spent on each page, and navigation patterns. This information helps us understand user behaviour and improve the Website’s functionality and user experience.
• Cookies and Similar Technology:  Data collected through cookies to improve your browsing experience.

2. How We Use Your Information: We use the information we collect for purposes such as:

• Responding to your inquiries or processing your requests.
• Improving the functionality and user experience of our Website.
• Sending updates, promotional materials, or newsletters (if you have opted in).
• Analyzing Website performance and user behaviour to enhance our services.
• Complying with legal and regulatory obligations.

3. Legal Basis for Processing: We process your data based on the following legal grounds:

• Your consent when you provide your information through our Website.
• The need to fulfil a contract or provide services at your request.
• Compliance with legal obligations.
• Legitimate business interests, provided they do not override your privacy rights.

4. Sharing Your Information: We do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party vendors assisting in Website operation, IT support, or marketing services.
• Legal Authorities: When required to comply with laws or enforce our terms and conditions.

5. Your Rights: Depending on your location, you may have rights under data protection laws including:

• Accessing the personal data we hold about you.
• Requesting correction or deletion of your data.
• Objecting to or restricting certain types of data processing.
• Withdrawing consent for data processing where consent is the basis.
• Requesting data portability.

To learn more about these rights, please visit the Information Commissioner Office website at www.ico.gov.uk. To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience. These cookies may be necessary for the Website’s operation or used for analytics and marketing purposes. You can manage or disable cookies through your browser settings or via the prompt you receive when visiting this site.

7. Data Retention: We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

8. Data Security: We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

9. Third-Party Links: Our Website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

10. Changes to this Privacy Policy: We may update this Privacy Policy occasionally. Any changes will be posted on this page with the effective date updated. We encourage you to review this page periodically.

11. Contact Us: Please contact AVCS at [email protected] with any questions about this Privacy Policy or your personal data.